Feature · AI follow-ups
AI that answers enquiries and keeps follow-ups moving
Most enquiries are lost because nobody replied in time or followed up twice. VentaIQ's AI answers from your own product details, keeps the lead warm, and hands the chat to a person when it matters.
Replies from your own details
The AI answers common questions about your products, prices and process using what you have put in VentaIQ. It does not make up prices or promises.
You can pause the AI on any chat, or for the whole business, and a salesperson takes over.
A summary of every conversation
Open a chat and read what the customer wants, what was offered and what is pending, without scrolling through days of messages.
- Buying signals and the next step for each lead
- Escalation to a person when the AI is unsure
- Nurture status you can read at a glance
Follow-ups on time
The AI notices when a customer went quiet and reminds the right salesperson, or sends a gentle follow-up when you allow it.
Questions
Will the AI talk to customers without our control?
Only if you switch it on, and you can pause it for one chat or for everyone at any time.
Does it work in Hindi?
Yes. It replies in the language the customer writes in, including Hindi and Hinglish.
Where does it get prices from?
From the products and details you add in VentaIQ. If something is not there, it asks a person instead of guessing.
See it on your own chats
A short demo on WhatsApp, with your products and your kind of customers.