Legal
Shipping & Delivery Policy
VentaIQ is a software service delivered online. We do not ship any physical goods, and no shipping charges apply.
1. How the Service is delivered
After you sign up, you use VentaIQ through the web dashboard at ventaiq.si and our mobile apps, with the email or phone number registered on your workspace.
2. When a paid plan starts
- Your paid plan is switched on automatically as soon as Razorpay confirms the payment, usually within a few minutes.
- A payment receipt and GST invoice are sent to the billing email on the workspace.
- If your plan is not active within 24 hours of a successful payment, email billing@ventaiq.si with the Razorpay payment ID and we will fix it or refund the payment.
3. Setup help
Where your plan includes onboarding (for example connecting WhatsApp or importing leads), our team schedules it with you after payment, usually within 3 working days.
4. Related policies
See our Refund & Cancellation Policy, Terms of Service, and Contact Us.